Title:  Collection accountant

Job Purpose

Managing and monitoring customer accounts to ensure timely collection of outstanding receivables and maintaining accurate financial records to ensure effective collection processes, reduce overdue balances, and support the company’s cash flow objectives.

Technical Accountabilities

1. Monitor customer accounts and follow up on overdue invoices.
2. Reconcile accounts and resolve billing discrepancies.
3. Coordinate with sales and customer service teams regarding payment issues.
4. Prepare ageing reports and collection forecasts.
5. Ensure compliance with company policies and accounting standards.

Administrative Accountabilities

Managerial Accountabilities

Measures

• Days Sales Outstanding (DSO).
• Collection efficiency rate.
• Reduction in overdue receivables.
• Accuracy of account reconciliations.
• Timeliness of reporting.

Communication and working relationships

• Liaises with internal departments and external customers to ensure timely collections and resolve payment issues.

Job latitude / decision making authority

• Operates within established policies and procedures with limited decision-making authority on payment arrangements and account adjustments.

Knowledge, skills and abilities (KSA's)

• Bachelor’s degree in accounting or finance.
• Strong knowledge of receivables and collection processes.
• Proficiency in ERP systems and Excel.
• Attention to detail and strong communication skills.
• Ability to manage multiple accounts and meet deadlines.

Competencies